Wednesday, October 8, 2025 — The Travel Technology Association (Travel Tech), a non-profit organization dedicated to promoting and protecting the travel technology industry, sent a letter to Chairman Sam Graves and Ranking Member Rick Larsen of the House Committee on Transportation & Infrastructure, urging Congress to pass H.R.5663, the ACPAC Modernization Act.
The letter highlights that the absence of ticket agents from the Aviation Consumer Protection Advisory Committee (ACPAC) limits the committee’s ability to provide DOT with the full range of expertise necessary to address today’s pressing consumer protection issues.
As it currently stands under the FAA Reauthorization Act of 2012, ACPAC’s membership includes representation from an air carrier, an airport operator, a state or local government official, and a consumer advocate.
“Travel Tech thanks Rep. Dina Titus and Rep. Gus Bilirakis for introducing legislation that modernizes the U.S. Department of Transportation’s Aviation Consumer Protection Advisory Committee by adding ticket agents — a group long excluded despite their key role in the booking and refund process,” said Brandon Palumbo, Travel Tech’s Director of Policy & Government Relations. “Through their daily interactions with travelers and airlines, our members offer a grounded perspective on how consumer protections operate in practice. Bringing their insight into DOT’s consumer advisory process ensures more informed, practical, and balanced recommendations.”
Travel Tech has issued an “Action Alert” encouraging its members and industry stakeholders to contact their Representatives to support the ACPAC Modernization Act through its Policy Action Center.
The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents the leading innovators in travel technology, including online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact Bradford Williamson of Glen Echo Group at 202.870.3234 or bwilliamson@glenechogroup.com.
