Travel Tech is the only organization advocating on behalf of travel tech companies to create a more transparent, competitive, and innovative global travel marketplace. As part of this powerful collective, our member companies are strengthened by our ability to influence critical public policy decisions that affect the future of the industry.
Gross revenue for the U.S. travel sector fell 61% to just $156 billion in 2020 as the COVID-19 pandemic impacted the sector. However, a rapid recovery is underway, and gross revenue is expected to grow to $289 billion in 2022 with a full recovery expected by 2025.
Online travel intermediaries, including online travel agencies (OTAs), metasearch services and travel management companies (TMCs) (supported mainly by GDS technology) represent a significant source of indirect business for most travel suppliers, and delivered over one third of overall industry gross revenue in 2020.
Indirect distribution, at $182 billion, accounted for just over 45% of the total travel sector in 2019, falling to 36% in 2020 as consumers turned to direct channels during the pandemic. However, indirect channel distribution is expected to return to pre-pandemic levels by 2024.
Laura Knapp Chadwick is President & CEO of the Travel Tech Association.
Brewin joins Travel Tech from the Railway Supply Institute (RSI), where she led its government affairs practice for over two decades.
Bethany Reitsma is the Industry Relations Manager at the Travel Technology Association.
Travel Tech was founded in 1999 and will be celebrating 25 years in 2024! Click below to read more about what Travel Tech has been up to since it’s creation.
The Interactive Travel Services Association (ITSA) is formed as a nonprofit mutual benefit corporation under the California Nonprofit Mutual Benefit Corporation Law to “promote the growth of the online travel services industry, educate the general public, and participate in the administrative, legislative, and judicial processes regarding governance of the industry”
Organization rebranded to Travel Tech: The Travel Technology Association, with the tagline: Empowering Traveler Choice, reaffirming its position as the industry voice for the online travel companies (OTCs) and global distribution companies (GDSs), and their essential role in facilitating travel.
Travel Tech welcomes short term rental innovators including Airbnb and Tripadvisor, technology companies that connect consumers with suppliers and are transforming the way millions around the globe travel.
FAA bill is passed, including a provision that maintains the U.S. Department of Transportation’s (DOT) full-fare advertising rule that ensures consumers will always see the all-in airfare when shopping for flights on airline websites.
Laura Chadwick becomes President & CEO of Travel Tech.
Nicole Brewin becomes VP of Government Affairs at Travel Tech.
Delivered every Wednesday, Travel Tech’s Passport newsletter keeps industry leaders up-to-date on current and emerging policy issues facing the travel tech industry.
In addition to the latest about Travel Tech and its advocacy efforts, the Passport Newsletter includes a news digest of the top stories at the intersection of travel, technology, and public policy.