Wednesday, January 29, 2025 — The Travel Technology Association (Travel Tech), a non-profit promoting and protecting the travel technology industry, welcomed three new start-ups to its recently expanded Advocate Membership program: Mobi, Snowflake, and Hightouch.
Mobi, Snowflake, and Hightouch are part of the newest generation of travel technology innovators. They harness the power of AI and other advanced technologies to support travel service providers and their customers.
“At Travel Tech, we are committed to supporting the newest generation of travel technology leaders,” said Laura Chadwick, President and CEO of the Travel Technology Association. “Our Advocate membership program provides start-ups and SMBs with the resources, connections, and advocacy they need to thrive. We’re thrilled to welcome Mobi, Snowflake, and Hightouch to our growing community and assist them as they shape the future of travel technology.”
Travel Tech’s expanded Advocate membership program offers direct and comprehensive support to the next generation of travel tech innovators. Benefits include monthly educational webinars led by travel tech industry experts, opportunities to network with and connect to other travel tech start-ups and SMBs, a subscription to Travel Tech’s monthly Innovation Policy Newsletter, and participation in Travel Tech events.
Interested in joining the growing Travel Tech community? Click here to learn more.
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The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes transparency, competition and innovation. Travel Tech represents travel technology innovators ranging from dynamic startups, small, and midsize businesses to leading online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact Bradford Williamson of Glen Echo Group at 202.870.3234 or bwilliamson@glenechogroup.com.
Zito will offer his unparalleled expertise and knowledge on Travel Tech’s Advocate Member Meet-Up, which is being offered this month for free to industry members
Join Matt Zito of TSi and the Travel Technology Association team next week at its monthly Advocate Member Meet-Up held online. All interested travel tech start-ups and small and medium-sized businesses are welcome to join this meeting for free. It will take place on Tuesday, January 28th, at 11:00 am ET/8:00 am PT.
Attendance at these monthly meet-ups is one of the many benefits that Travel Tech offers through its Advocate Membership program. Every month, Advocate members will learn practical business advice from travel tech industry leaders, have opportunities to discuss industry issues and build community with leaders like you and get information about public policies directly impacting travel tech start-ups and SMBs.
January Advocate Member Meet-Up Agenda
“I welcome all travel tech start-ups and SMBs to come to our January Advocate Member Meet-Up for free and check out the benefits we offer,” said Laura Chadwick, president & CEO of the Travel Technology Association. “As a non-profit, we are dedicated to helping the travel technology industry members, small and large, thrive.”
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The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents the leading innovators in travel technology, including online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact Bradford Williamson of Glen Echo Group at 202.870.3234 or bwilliamson@glenechogroup.com.
Wednesday, January 22, 2025 — Today, the Travel Technology Association (“Travel Tech”) announced its pro-innovation public policy priorities to support the growth and success of travel tech start-ups and small and medium-sized businesses (SMBs). As the travel technology industry’s voice in Washington, DC, Travel Tech will advocate for the passage of legislation that allows travel tech start-ups and SMBs to retain more of their earnings, have greater access to capital, and compete in the A.I. marketplace.
Laura Chadwick, Travel Tech’s president & CEO, stated, “With the inauguration of President Trump earlier this week and the start of a new Congress, Travel Tech is well-positioned to deliver public policy results that directly help the newest generation of travel tech innovators thrive.”
Travel Tech has recently announced an expansion of its Advocate membership benefits focused on start-ups and SMBs. It now provides access to practical business advice programming and opportunities to build community with other leaders and get involved with the association’s advocacy efforts, and more. Next week, Travel Tech’s monthly Advocate Member Meet-Up will feature Matt Zito, Managing Partner at TSi for programming on the “Top New Year Resolutions for Travel Tech Start-Ups.” Travel tech companies are invited to participate in this meeting for free: Register Here.
Travel Tech’s Pro-Innovation Public Policy Priorities
to Support Travel Tech Start-Ups and SMBs
Priority One:
Support an extension of Tax Cuts and Jobs Act (TCJA) provisions that allow travel tech start-ups and SMBs to retain more of their earnings, which can then be reinvested into companies’ expansion, product development, hiring, or other key initiatives.
In 2025, President Trump and congressional leaders plan to use the reconciliation process to extend many parts of the TCJA. Travel Tech supports the following provisions:
Priority Two:
Advocate for legislation that expands travel tech innovators’ access to capital, simplifies federal programs, and protects key pathways for startup and SMB growth, such as:
Priority Three:
Urge the adoption of policies that empower travel tech startups to innovate, compete, and thrive in the A.I. marketplace.
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The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents the leading innovators in travel technology, including online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact Bradford Williamson of Glen Echo Group at 202.870.3234 or bwilliamson@glenechogroup.com.
As part of Travel Tech’s expanded Advocate membership program, Zito will offer practical business advice and resources to help travel tech start-ups succeed
Wednesday, January 8, 2024 — Today, the Travel Technology Association (Travel Tech) announced a new partnership with Matt Zito, Managing Partner at TSi, to provide practical business advice and resources to travel tech start-ups through Travel Tech’s newly-expanded Advocate membership program. Travel Tech’s Advocate membership provides programming, community, and advocacy benefits to start-ups and small and medium-sized businesses.
Matt Zito, known as a “super-connector” in the travel industry, is a seasoned M&A broker, travel tech CEO coach, and startup advisor. With decades of experience as a founder, investor, and dealmaker, Matt will offer his unparalleled expertise and knowledge to Travel Tech Advocate members on the association’s monthly Advocate Member Community Calls and at Travel Tech’s inaugural Start-Up Summit on May 7th in Washington, DC. Additionally, Advocate members will receive free access to TSi’s four-week Travel Tech Start-Up Acceleration Program (a $800 value).
“I am excited to partner with Travel Tech on its expanded Advocate membership program,” said Matt Zito, Managing Partner at TSi. “Having built and supported travel startups, I look forward to providing Travel Tech’s Advocate members with the resources they need to succeed and scale their businesses.”
“Travel Tech is thrilled to collaborate with Matt Zito, a leader in the travel tech industry, to enhance our support for travel startups and SMBs. This partnership will provide essential tools and resources to our growing community of Advocate members, empowering them to succeed,” said Laura Chadwick, President and CEO of the Travel Technology Association. “This collaboration highlights our commitment to fostering innovation and delivering unmatched support for the next generation of travel innovators.”
Learn more about Travel Tech’s Advocate Membership by registering for the first monthly Advocate Membership call.
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The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes transparency, competition and innovation. Travel Tech represents travel technology innovators ranging from dynamic startups, small, and midsize businesses to leading online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact Bradford Williamson of Glen Echo Group at 202.870.3234 or bwilliamson@glenechogroup.com.
Association to provide programming, other benefits to help travel tech start-ups and SMBs build their businesses
Wednesday, November 20, 2024 — This week at the Phocuswright Conference, the Travel Technology Association (Travel Tech) announced the expansion of its Advocate membership program to provide direct support for start-ups and small and medium-sized businesses (SMBs) as the next-generation of travel tech innovators.
Travel Tech’s Advocate membership program, first announced last year, has been expanded to create a comprehensive support program for travel tech industry start-ups and SMBs to help these companies grow. Benefits include:
“Travel Tech was founded to support innovative travel tech companies of all sizes, big and small,” said Laura Chadwick, President & CEO of Travel Tech. “We’re excited to introduce our new expanded Advocate membership program to help the next generation of travel tech innovators build and scale their businesses.”
In May 2025, Travel Tech will convene its first-ever Start-Up Summit in Washington, DC, bringing together travel tech start-ups, expert travel tech entrepreneurs, and industry leaders for an opportunity to learn about building their travel tech businesses and network with other travel tech innovators. Following the Summit, Travel Tech will host its second annual Policy & Innovation Showcase on Capitol Hill, allowing policymakers and their staff the opportunity to interact with Travel Tech member companies and learn about their work to make the travel experience more transparent, competitive, and innovative.
Are you a travel tech start-up or small business? Click here to learn more about Travel Tech’s Expanded Advocate membership program.
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The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents travel technology innovators ranging from dynamic startups, small, and midsize businesses to leading online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact Bradford Williamson of Glen Echo Group at 202.870.3234 or bwilliamson@glenechogroup.com.
Wednesday, November 20, 2024 — Today, the Travel Technology Association (Travel Tech), the voice of the travel technology industry and advocate for public policy that promotes transparency, competition, and innovation, moderated the second annual Soapbox Industry Debate at the Phocuswright Conference in Phoenix, AZ.
This year’s debate focused on the impact of the recent U.S. election on the travel tech industry. Travel Tech President & CEO Laura Chadwick was joined by representatives from Travel Tech member companies, including Lara Tennyson, Head of US Federal Affairs at Booking Holdings; Emmett O’Keefe, Director of Federal & State Government Relations at Sabre; and Jason Scism, Founder and CEO of DreamGuest.
Panelists and audience members discussed what a Trump presidency and Republican-controlled Congress could mean for several critical policy issues impacting the travel tech industry, including AI regulation on the federal and state levels, price transparency laws, prospects for national data privacy laws, the U.S. Department of Transportation’s recently-issued Ancillary and Refund rules, greater support for start-ups, and more.
“With the 2024 election behind us, we’ve seen a shift of the political landscape in Washington,” said Laura Chadwick. “As the second Trump Administration and Republican-controlled Congress prepare to get underway, travel technology companies should be optimistic about the industry’s future.”
Relatedly, Phocuswire recently published an op-ed by Laura Chadwick about the reasons why the travel technology industry should be optimistic about Donald Trump’s presidential reelection and Republicans’ full control of Congress.
“I am encouraged by President Trump’s promise to ‘unleash the full potential of American industry and American innovation,’” Chadwick writes. “As an industry consisting entirely of innovators, both small and large, we have an excellent opportunity to shape and benefit from the Trump Administration’s pro-innovation policies.”
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The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes transparency, competition and innovation. Travel Tech represents travel technology innovators ranging from dynamic startups, small, and midsize businesses to leading online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact Bradford Williamson of Glen Echo Group at 202.870.3234 or bwilliamson@glenechogroup.com.
Wednesday, November 20, 2024—This week, Bethany Reitsma, Senior Manager of Industry Relations at the Travel Technology Association (Travel Tech), participated in the Young Leaders Summit at the Phocuswright Conference in Phoenix, AZ. Identified as one of a small group of rising leaders shaping the future of the travel industry, Bethany joined 26 other future leaders for programming over the course of two-days at the summit.
The Young Leaders Summit brings together the industry’s best and brightest leaders aged 35 and under to participate in interactive sessions and roundtable discussions designed to bring together the future generation of the travel industry to connect, debate, and collaborate with other rising stars.
“I’m honored to have been selected to participate in Phocuswright’s Young Leaders Summit and to represent Travel Tech among a group of fellow rising leaders,” said Bethany Reitsma. “I’m looking forward to using this experience to strengthen my leadership skills and support Travel Tech’s members.”
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The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents travel technology innovators ranging from dynamic startups, small, and midsize businesses to leading online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact Bradford Williamson of Glen Echo Group at 202.870.3234 or bwilliamson@glenechogroup.com.
November 07, 2024 — The Travel Technology Association (Travel Tech) filed comments on the Department of Transportation’s (DOT) Family Seating Notice of Proposed Rulemaking (NPRM). Travel Tech expressed its support for the DOT’s commitment to ensuring families with young children can sit together on flights without incurring additional fees, while highlighting the need to focus regulatory responsibility on air carriers, which control seating policies.
In its comments, Travel Tech addressed the DOT’s proposed requirement for airlines to facilitate family seating and emphasized that ticket agents, including online travel agencies and other intermediaries, do not have control over seating assignments. Travel Tech underscored the importance of making certain the regulation clearly identifies air carriers as responsible for implementing family seating accommodations.
“Travel Tech supports the DOT’s efforts to improve families’ travel experience,” said Laura Chadwick, President & CEO of the Travel Technology Association. “Our priority is ensuring that the final rule prioritizes airlines’ role in seating assignment without burdening ticket agents. Clear, targeted regulations will prevent confusion and help families enjoy a more seamless travel experience.”
Travel Tech’s comments included a recommendation to refine the term “online platform” in the rule to specifically apply to air carriers’ own websites and apps. This adjustment would prevent any unintended impact on third-party booking platforms and other intermediaries. Additionally, Travel Tech urged the DOT to confirm that any required refunds for families unable to secure adjacent seating should be the exclusive responsibility of the air carrier, as ticket agents do not have the necessary control over seating arrangements to facilitate these refunds.
Travel Tech also noted the importance of ensuring ticket agents and intermediaries have access to complete, real-time seating information to provide consumers with the transparency they need to make informed decisions when booking travel.
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The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents the leading innovators in travel technology, including online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact Bradford Williamson of Glen Echo Group at 202.870.3234 or bwilliamson@glenechogroup.com.
Thursday, September 19, 2024 — Earlier this week, the Travel Technology Association (Travel Tech) hosted a virtual webinar featuring experts from Wiley Rein, LLC to offer information and insights about the FTC’s final rule on combatting fake and deceptive reviews and what it means for travel technology companies.
The panelists provided an overview of the FTC’s final rule, focusing on what constitutes a deceptive practice and the enforcement actions the government is taking to combat AI-generated fake reviews. The panelists also covered the rule’s prohibitions on buying positive or negative reviews, the new standards of liability for review sites, and best practices for spotting and reporting deceptive reviews.
The panelists also noted Travel Tech’s involvement in the final ruling, highlighting how the FTC adopted the Association’s recommendations as part of comments filed in response to the FTC’s then-proposed rule, urging the Commission to revise its “known or should have known” standard to avoid unduly burdening review platforms.
“Ensuring the integrity and reliability of reviews is critical to preserving consumer trust and confidence as they plan their travel, no matter the occasion or destination,” said Laura Chadwick, President and CEO of Travel Tech. “Travel Tech is pleased the FTC adopted our recommendations and is proud to continue working with our member companies to protect the integrity of their platforms and reviews.”
Panelists from Wiley Rein included Stephen Conley, Associate in Telecom, Media, and Technology; Duane Pozza, Partner; and Kathleen Scott, Partner and featured remarks from Laura Chadwick, President and CEO of the Travel Technology Association.
The webinar recording is exclusively available to Travel Tech members. For more information about membership, please reach out to Bethany Reitsma.
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The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents travel technology innovators ranging from dynamic startups, small, and midsize businesses to leading online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact Bradford Williamson of Glen Echo Group at 202.870.3234 or bwilliamson@glenechogroup.com.
Thursday, September 12, 2024 — Earlier this week, Travel Tech CEO Laura Chadwick participated in panel discussion organized by the National Consumers League (NCL) about Flight Delay Compensation in the U.S. The panel was led by moderator John Breyault from the NCL. The panel also included Michael Negron, Special Assistant to the President for Economic Policy at the White House, Teresa Murray from the Public Interest Research Group, and Tomasz Pawliszyn from AirHelp, a Travel Tech Advocate member company. At the event, U.S. Senator Ed Markey (D-MA) provided remarks about his efforts to eliminate hidden fees and expand travelers’ rights.
The panel discussed the prospect and impact of the U.S. Department of Transportation (DOT) proposing rules requiring airlines to compensate passengers of disrupted flights, bringing the U.S. in line with policies found in the E.U., Canada, and other and other jurisdictions.
Travel Tech President & CEO Laura Chadwick’s remarks centered on keeping the responsibility for flight delay compensation, should these policies be proposed and adopted by the DOT, on the airlines and no other entity, including ticket agents.
“When it comes to flight delay compensation, only airlines should be held responsible for controllable flight delays, like crew shortages, scheduling errors, or aircraft maintenance issues. The same principle applies when travelers are bumped by airlines from their flights and no one else; the same should apply here,” said Chadwick.
Tomasz Pawliszyn, CEO of Travel Tech member company Airhelp, discussed how flight delay compensation works in the European Union and how Airhelp helped over 4 million passengers last year, putting money back in the pockets of travelers.
“We see that families are the ones who apply for compensation more than anyone else because then you have the whole family with you and you have to cover the cost of four or five people, and you are missing work and the kids are missing school and you have to rent a car to go back to the hotel maybe for another night, and so that’s why the compensation is there and why it was brought into Europe and other countries…for the families and people with a smaller wallet,” Pawliszyn said.
In May 2023, the DOT announced plans to initiate a rulemaking to require U.S. and foreign air carriers to adopt and adhere to customer service plans identifying essential services (meals, rebooking, hotel, transportation to or from hotel, timely customer service) and compensation which airlines would be required to provide to mitigate passenger inconveniences when the cause of a cancellation or delay for flights to, within and from the United States due to circumstances within the airline’s control. To date, the DOT has not yet released this proposed rule but does maintain a online dashboard to hold airlines accountable to passengers when airline-caused delays or cancellations occur.
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The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents travel technology innovators ranging from dynamic startups, small, and midsize businesses to leading online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact Bradford Williamson of Glen Echo Group at 202.870.3234 or bwilliamson@glenechogroup.com.
January 30, 2025 – Laura Chadwick, President and CEO of the Travel Technology Association, released the following statement in support of Michael Kratsios’ nomination to be the Director of the White House Office of Science and Technology Policy: “Travel Tech joined with other tech leaders and organizations on a letter urging the Senate to confirm […]
