Wednesday, December 11, 2024 — The Travel Technology Association (Travel Tech), the voice of the travel technology industry and advocate for public policy that promotes transparency, competition, and innovation, submitted a letter to the Department of Transportation (DOT) responding to certain claims included in Airlines for America’s (A4A) comments on the Family Seating Notice of Proposed Rulemaking (NPRM). Travel Tech’s letter emphasizes that ticket agents already perform essential roles in collecting and transmitting passenger information and existing industry processes are designed to meet these needs effectively.
“Ticket agents are committed to supporting families and providing airlines with the necessary information to facilitate seat assignments,” said Laura Chadwick, President and CEO of Travel Tech. “A4A’s proposals overlook the effective processes already in place and would create redundant and unnecessary burdens on ticket agents.”
Travel Tech’s letter details how ticket agents provide passenger information required for compliance with the Transportation Security Administration’s (TSA) Secure Flight Program and Customs and Border Control’s (CBP) Advance Passenger Information System (APIS) as well as IATA Resolution 830d.
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The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents the leading innovators in travel technology, including online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact Bradford Williamson of Glen Echo Group at 202.870.3234 or bwilliamson@glenechogroup.com.
