“We thank the leaders of the House Transportation & Infrastructure Committee and the Senate Commerce Committee for their exceptional efforts on the FAA Reauthorization. Travel Tech released its top priorities for this legislation earlier this year.”

Laura Chadwick, President & CEO, Travel Technology Association, June 12, 2023

Specific Travel Tech priorities include:

  1. Add a ticket agent representative to the DOT’s Airline Consumer Protection Advisory Committee (ACPAC)
  2. Allow ticket agents and airlines to have flexibility to innovate and design appropriate displays of ancillary fees
  3. Instruct the DOT to require all entities that airlines use to distribute their schedule and fare information should also receive ancillary fee information
  4. Continue to recognize the distinction between corporate travel agents and other types of ticket agents
  5. Affirm the DOT’s current policy on refund timing for ticket agents
  6. Allow consumers to purchase ancillary fee-based services on ticket agent platforms
  7. Be aware that customer complaints against ticket agents continue to be a fraction of those filed against airlines

In early June 2023, Travel Tech endorsed H.R. 3780, the ACPAC Modernization Act introduced by Reps. Dina Titus (D-NV), Gus Bilirakis (R-FL), John Garamendi (D-CA), Marc Molinaro (R-NY) and Julia Brownley (D-CA). H.R. 3780 will add a “ticket agent” representative to the DOT’s Aviation Consumer Protection Advisory Committee. Learn more about this Travel Tech priority issue. Visit Travel Tech’s Policy Action Center to send a letter of support for H.R. 3780 to your member of Congress.

In June 2023, Travel Tech praised the introduction of the House and Senate’s respective FAA Reauthorization bills – H.R. 3935, the Securing Growth and Robust Leadership in American Aviation Act and S.1939 – FAA Reauthorization Act of 2023.

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Nicole Brewin

VP of Government Affairs