On Thursday, February 8th, the Travel Technology Association (Travel Tech), the voice of the travel technology industry and consistent advocate for public policy that supports a competitive and transparent marketplace, praised the Senate Commerce, Science, & Transportation Committee for advancing S.1939, the FAA Reauthorization Act of 2023.
“We thank the leaders of the Senate Commerce, Science, & Transportation Committee for their efforts on the FAA Reauthorization,” stated Laura Chadwick, President and CEO of Travel Tech. “The legislation includes key priorities of the Travel Technology Association, provisions that will support consumers and the Travel Tech member companies that serve them for years to come.”
S.1939 provides flexibility for Ticket Agents and air carriers alike in the presentation of ancillary fee information to consumers. It also includes a provision that protects ticket agents from liability when air carriers fail to provide accurate ancillary fee information. Following adoption of an amendment proposed by Senator Jackie Rosen (D-NV), S.1939 now also includes language to add a ticket agent representative to the U.S. Department of Transportation’s Aviation Consumer Protection Advisory Committee (ACPAC).
The full Senate will likely soon consider S.1939, FAA Reauthorization Act of 2023. Once it is approved, the legislation will be conferenced with H.R. 3935, the Securing Growth and Robust Leadership in American Aviation Act, passed by the U.S. House of Representatives in July 2023.
“Travel Tech will continue to advocate for its priorities that not yet included in the House and/or Senate FAA reauthorization bills, such as affirming the U.S. Department of Transportation’s current policy on refund timing for ticket agents and continuing to recognize the distinction between corporate travel agents and other types of ticket agents,” said Chadwick.
Ahead of the Senate Commerce Committee’s consideration of S.1939 last week, Travel Tech sent a letter with its recommendations. In February 2023, Travel Tech provided its top priorities for the House and Senate’s work to reauthorize the Federal Aviation Administration.
The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents travel technology innovators ranging from dynamic startups, small, and midsize businesses to leading online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact Bradford Williamson of Glen Echo Group at 202.870.3234 or bwilliamson@glenechogroup.com.
February 8, 2024 — The Travel Technology Association (Travel Tech) filed comments on the FTC’s Trade Regulation Rule on Unfair or Deceptive Fees NPRM. Travel Tech expressed support for the Commission’s continued efforts to enhance competition and pricing transparency for consumers but advocated that revisions be made about who should be held liable when inaccurate mandatory fee information is provided by travel service providers, including hotels.
Travel Tech provided detailed information in its comments about the indirect distribution channel, where millions of price points are transmitted from hotels and other travel service providers to Travel Tech member companies and other intermediaries. This complex process is critical to enabling the price and quality comparison tools consumers rely on.
“Travel Tech is committed to enhancing the consumer travel experience through transparency and competition,” said Laura Chadwick, President and CEO of Travel Tech. “However, the FTC’s proposed rule assumes that hotels will pass along its mandatory fee information – charges only they know and possess – but this is not always the case.”
Travel Tech strongly urged the Commission to revise its proposed rule to make clear that Intermediaries are not liable when Travel Service Providers fail to provide accurate, complete, and timely mandatory fee information as long as Intermediaries make reasonable efforts to receive such information.
Six years ago, Congress passed a law that held that intermediaries cannot be found liable when air carriers operating in the United States fail to provide information or data is required for intermediaries to comply with a rule about customer service information (FAA Reauthorization Act of 2018, Pub. L. No. 115-254 § 427, 132 Stat. 3340.). In addition, thirty-nine states have similar laws in place when sellers provide inaccurate sales tax information to marketplaces. In its comments, Travel Tech argued that the FTC should apply similar standards in its final rule.
The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents the leading innovators in travel technology, including online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact Bradford Williamson of Glen Echo Group at 202.870.3234 or bwilliamson@glenechogroup.com.
Association Puts Forth Recommendations to the Senate That Reflect Ticket Agents’ Role in the Travel Marketplace
February 8, 2024 – The Travel Technology Association (Travel Tech) submitted a letter to the Senate Committee on Commerce, Science, & Transportation concerning S. 1939, the FAA Reauthorization Act of 2023. The letter provides recommendations for the committee to consider ahead of the bill’s markup, including:
“We urge the Committee to adopt our recommendations to support travelers and the Travel Tech member companies that serve them,” said Laura Chadwick, President and CEO of Travel Tech.
The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents travel technology innovators ranging from dynamic startups, small, and midsize businesses to leading online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact Bradford Williamson of Glen Echo Group at 202.870.3234 or bwilliamson@glenechogroup.com.
February 5, 2024 — Last week, the U.S. House of Representatives passed the Tax Relief for American Families and Workers Act of 2024 (H.R. 7024). The bill restores critical pro-growth tax provisions that underscore the economic future for American workers and companies, alike.
By restoring the tax credit to its previous state, travel technology companies can immediately deduct the cost of their U.S.-based research and development investments, which will help enhance American innovation and incentivize job-creating investments for the travel industry and beyond.
In the days and weeks leading up to the vote on the bill, the Travel Tech Association (Travel Tech) worked to garner support. Prior to the markup, Travel Tech and 260 other associations sent a letter to the House and Senate leadership underscoring the importance of the bill.
“Travel Tech members and the other undersigned organizations, represent hundreds of thousands of businesses who employ tens of millions of Americans,” said Laura Chadwick, CEO of Travel Tech. “We’re pleased to see the House move forward with the bill and hope it can be supported by the Senate.”
The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents travel technology innovators ranging from dynamic startups, small, and midsize businesses to leading online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact Bradford Williamson of Glen Echo Group at 202.870.3234 or bwilliamson@glenechogroup.com.
Wednesday, January 31, 2024 — House and Senate Leadership recently announced a bipartisan deal to revive expired tax credits for research and development, among other provisions. The Travel Technology Association has endorsed the bill, H.R. 7024 Tax Relief for American Families and Workers Act of 2024. Many travel tech industry members have utilized the R&D tax credits to develop new innovations to further empower traveler choice.
According to news reports, the U.S. House of Representatives will vote on this legislation this week or next, with the Senate soon to follow. Tell your Members of Congress to support this bill by sending a letter through Travel Tech’s Policy Action Center.
The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents travel technology innovators ranging from dynamic startups, small, and midsize businesses to leading online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact Bradford Williamson of Glen Echo Group at 202.870.3234 or bwilliamson@glenechogroup.com.
On Wednesday, January 17, 2024, the Travel Technology Association (Travel Tech) hosted grassroots advocacy expert Amy Showalter to explain how travel tech industry members can reach policymakers and advocate for public policies to support their companies and the industry as a whole.
As discussed in the webinar, all companies – both large and small – can champion priorities and support Travel Tech’s efforts to ensure legislation and policies support our industry.
Below are the top five key takeaways from Showalter’s presentation:
Policymakers want and need to hear from experts who have information earned through on-the-ground experience. Travel tech industry members know their business better than elected officials and should use that knowledge to their advantage.
“There is a need for people like travel tech industry members doing the hard work, knowing what it is like to live these regulations and legislation on a day-to-day basis,” said Showalter. “The need for you to communicate the reality of that to legislators is important so they, number one, understand it and number two, can eventually support you.”
Legislators can’t take into account your company’s point of view of pending public policies unless you – or your trade association – are interacting with them. To legislators, “no news” means “good news”; they will assume everything is working well in the travel tech industry. If you don’t engage with policymakers, there won’t be any movement on the issues the industry is collectively championing.
Lawmakers are reactive by nature, and who they see is who they remember. If there is a serious problem, you don’t want that to be the first time they’re interacting with you and the organization you represent. It’s important to proactively develop relationships with lawmakers and their staff.
“Provide consistently reliable information,” said Showalter when discussing the most effective lobbying activities that shape congressional members’ and staff decisions. “You don’t always have to say what they want to hear, but back it up with evidence and data. Be consistent. Be reliable. Be somebody they can count on.”
Humans understand stories, and there are scientific reasons that stories resonate. When advocating for your business in front of policymakers, think about your story.
“Is there a personal angle to this legislation that you can communicate? Lawmakers remember and want good stories,” Showalter said.
Companies are the travel tech industry’s best advocates, and the Travel Technology Association supports its member companies’ engagement with policymakers. Travel Tech’s new Advocate membership has several benefits, including education, public policy intelligence sharing, newsletter access, and the ability to promote company services and products in front of policymakers, including an upcoming Capitol Hill event in May.
For more information or questions about member benefits, visit our Join Us page.
The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents travel technology innovators ranging from dynamic startups, small, and midsize businesses to leading online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact Bradford Williamson of Glen Echo Group at 202.870.3234 or bwilliamson@glenechogroup.com.
Travel Tech Urges Congress to End the State Privacy Patchwork
As part of its advocacy efforts on behalf of the industry, the Travel Technology Association (Travel Tech) announced a continued focus area for 2024: supporting a comprehensive national data privacy framework. To showcase its commitment to data privacy, particularly during National Data Privacy Week, Travel Tech published a new issue brief on the importance of a national data framework.
Since 2018, 185 comprehensive privacy bills have been considered across 46 states and 13 states have enacted comprehensive privacy bills. The lack of federal leadership on the issue has created a conflicting patchwork of privacy laws that confuse consumers and harm American businesses.
“A national framework is essential to protecting the privacy of consumers in the travel industry,” said Laura Chadwick, President & CEO of Travel Tech. “The current patchwork of state laws wastes resources on complicated compliance efforts and compromises privacy protections for the residents and tourists.”
The new webpage outlines Travel Tech’s key principles for federal privacy legislation. These include:
In August 2023, Travel Tech joined the United for Privacy: End the Patchwork coalition to advocate for comprehensive federal privacy legislation that creates a uniform national standard, preempts state law, and ends the privacy patchwork of various state regulations.
The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents travel technology innovators ranging from dynamic startups, small, and midsize businesses to leading online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact Bradford Williamson of Glen Echo Group at 202.870.3234 or bwilliamson@glenechogroup.com.
Major Activity Anticipated by Congress, Regulatory Agencies, and State Legislatures in 2024
January 10, 2024 — With Members of Congress returning to Capitol Hill this week, Travel Tech released a briefing on the state of play for public policy impacting the travel industry. As interest in travel continues to rebound with consumers and policymakers, the association is keyed into ongoing legislative and regulatory fights on behalf of travel tech companies.
Advocating for One National Mandatory Fee Price Transparency Law and Enforcement Fairness for Travel Tech Companies
Policymakers on both the federal and state levels continue to pursue efforts to hold hotels accountable when they withhold information about their mandatory fees from travelers. Travel Tech supports a single, national standard and a common-sense provision to account for situations when hotels fail to provide accurate and complete information to price comparison sites.
Action Areas: Federal Trade Commission’s Trade Regulation Rule on Unfair or Deceptive Fees proposed rule (NPRM) (comments due February 7, 2024), S. 2498, the Hotel Transparency Act of 2023, and H.R. 6543, the No Hidden Fees on Extra Expenses for Stays (FEES) Act.
Anticipating Final Rules on Refunds and Ancillary Fee Transparency by the U.S. Department of Transportation (DOT) in February and March
According to the federal government’s Unified Regulatory Agenda, the DOT will issue its final rules on Airline Ticket Refunds and Consumer Protections in February and Enhancing Transparency of Airline Ancillary Service Fees in March of this year. Travel Tech filed comprehensive comments on both proposed rules, as each will majorly impact the travel technology industry.
Action Areas: DOT’s Airline Ticket Refunds and Consumer Protections and Enhancing Transparency of Airline Ancillary Service Fees Notice of Proposed Rulemakings
Securing Travel Tech’s Priorities in the Long-Term Reauthorization of the Federal Aviation Administration (FAA) by Congress
The second extension of the FAA expires on Friday, March 8, 2024. The U.S. Senate Commerce Committee will likely soon schedule a markup of S. 1939, the FAA Reauthorization Act of 2023. In July 2023, the U.S. House of Representatives passed H.R. 3935, the Securing Growth and Robust Leadership in American Aviation Act. Both pieces of legislation include major Travel Tech priorities, and the association continues to advocate actively for provisions included in S.1939.
Action Areas: S. 1939, the FAA Reauthorization Act of 2023 and H.R. 3935, the Securing Growth and Robust Leadership in American Aviation Act
American Innovation and Choice Online Act
Travel Tech supports S.2033, the American Innovation and Choice Online Act (AICOA) to address the vast inequities resulting from extremely large search platforms, like Google, abusing their dominant position and undermining competition.
Action Areas: S.2033, the American Innovation and Choice Online Act (AICOA)
Ensuring the Responsible Use of AI in Travel
Both state and federal policymakers are grappling with how AI tools should be regulated. Given the concerns about inaccurate or outdated information and recommendations, copyright issues, ethical risks and more, the use of AI in travel may soon be a focal point in such discussions. Travel Tech will engage with policymakers on the responsible use of AI in the travel sector.
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The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents travel technology innovators ranging from dynamic startups, small, and midsize businesses to leading online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact Bradford Williamson of Glen Echo Group at 202.870.3234 or bwilliamson@glenechogroup.com.
On Wednesday, December 6th, the House Committee on Energy and Commerce considered H.R. 6543, the No Hidden Fees on Extra Expenses for Stays (FEES) Act. In advance of the markup, the Travel Technology Association (Travel Tech) submitted a letter to the Members of the House Committee on Energy and Commerce. The committee passed the legislation in a vote of 44-0.
The No Hidden FEES Act will require – for the first time ever in federal law – consumers to be shown the total price for a hotel room (including rate and all mandatory fees). Under this legislation, the total price must be “transparent to and easily understood by the consumer.”
Laura Chadwick, President & CEO of Travel Tech stated, “The No Hidden Fees on Extra Expenses for Stays Act is an important first step to bring much-needed transparency to consumers from hotels to rein in their troubling resort fee practices.”
Travel Tech supports provisions in the bill that will set a single, national standard for the transparency of mandatory fees assessed by hotels. It will create uniformity and certainty for hotels, short-term rentals, online ticket agents, metasearch agents, and others, and most of all, travelers – no matter where they reside in the U.S. – about what is included in advertised pricing for lodging.
“Despite the benefits of this legislation, H.R. 6543, however, lacks a common-sense provision to account for when hotels fail to provide accurate and complete information to price comparison sites,” Chadwick added.
Thirty-nine states have laws in place to protect against situations when inaccurate sales tax information is conveyed from the seller to the marketplace and onto the consumer. These state laws rightly hold the seller – in this case, hotels – responsible in such instances and not the marketplaces like those of Travel Tech member companies. Travel Tech simply seeks the same fair consideration on the federal level regarding mandatory fee information.
Read our full letter.
The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents travel technology innovators ranging from dynamic startups, small, and midsize businesses to leading online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact Bradford Williamson of Glen Echo Group at 202.870.3234 or bwilliamson@glenechogroup.com.
Right now, policymakers on the federal, state, and local levels are debating public policies directly impacting your travel technology company. Now, more than ever, the travel technology industry must come together and advocate for pro-innovation legislation and regulations to support the continued growth of our industry.
But what does advocacy for the travel tech industry look like? What can companies and their leaders do to support these efforts while running their businesses, especially without policy-focused staff?
Join Travel Tech on Wednesday, January 17th, 2024, at 1:00 pm for a free webinar featuring Amy Showalter, grassroots and PAC influence expert, to answer these questions and more.
You will learn:
Through publishing multiple books, guest lecturing, and winning awards for her innovations, Amy Showalter has developed and galvanized thousands of grassroots evangelists and staff who want to advance their case through the legislative process. She is the most published expert in the nation on grassroots and PAC performance, with over 900 publications featuring her insights.
Register today to secure one of the 100 spots available for this session and uncover the keys to impactful advocacy.
Monday, April 29, 2024 — Last week, the U.S. Department of Transportation announced its final regulations on the transparency of airline ancillary service fees and refunds to customers for delayed and canceled flights. What do the rules mean and how will they impact your business? Join Travel Tech on Wednesday, May 8th, 2024, at 1:00 […]
