Monday, April 28, 2025 — Today, Laura Chadwick, President and CEO of the Travel Technology Association, released a statement on the passage of H.R.1479, the Hotel Fees Transparency Act of 2025 in the House.
“Travel Tech applauds the House for passing H.R. 1479, the Hotel Fees Transparency Act of 2025, which will require consumers to be shown the total price up-front for hotel rooms and other places of short-term lodging, inclusive of the nightly rate and all mandatory fees. This bill and its Senate companion, S.314, set one national standard on what constitutes a ‘total service price’ and how it must be displayed, giving consumers clarity regardless of where or how they book lodging accommodations.”
“We thank Reps. Young Kim (CA-40), Kathy Castor (FL-14), Russell Fry (SC-07), and Kevin Mullin (CA-15) for their leadership and support on this bipartisan, common-sense legislation.”
“Travel Tech has been a vocal advocate of the Hotel Fees Transparency Act of 2025 and previously issued a letter of support for the reintroduction of S.314, the Senate companion bill to this legislation, which has since passed out of the Senate Commerce Committee. We strongly encourage the Senate to bring S.314 to a full floor vote and send this bill to the President’s desk for his signature.”
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The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents the leading innovators in travel technology, including online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact media@traveltech.org.
Panels will focus on public policies needed to support tourism and major sporting events and the newest generation of travel tech innovators
Wednesday, April 16, 2025 — Today, the Travel Technology Association (Travel Tech), a non-profit dedicated to promoting and protecting the travel technology industry, announced the panel discussions they will hold at their second annual Policy and Innovation Showcase on Wednesday, May 7th from 5:00 to 7:00 pm in the Cannon Caucus Room.
“We are excited to offer two panel discussions at Travel Tech’s Policy & Innovation Showcase this year. With the 2026 FIFA World Cup and the 2028 LA Olympics on the horizon, we’ll discuss preparations for these events and how policymakers can support their success,” said Laura Chadwick, president & CEO. “Attendees will learn from our second panel about public policies needed to support travel tech start-ups.”
First Panel (5:10 to 5:30 pm): “From Stadium to Stay: Building a Better Travel Experience to Support Mega Sports Events,” will examine the role of travel technology platforms in facilitating sports tourism, key lessons from prior global sporting events, the importance of having a variety of travel and lodging options and strategies to enhance visitor experiences while safeguarding consumers from fraud. Panelists include:
Becky Foley, Vice President and Head of Trust & Safety at Tripadvisor;
Meg Kane, CEO of the Philadelphia World Cup Host Committee, and
Mike Signer, North American Policy Director at Airbnb, with
Laura Chadwick, President and CEO of Travel Tech as moderator.
Second Panel (5:35 to 5:55 pm): “Navigating the Unique Needs of Travel Tech Startups,” will focus on unique needs and challenges facing travel tech startups—from accessing capital to navigating the complex tax and regulatory landscapes. Panelists include:
Tomasz Pawliszyn, CEO of AirHelp;
Branda Fan, Founder and CEO of Nowy, and
Cara Whitehill, Vice President at Thayer Investment Partners, with
Brandon Palumbo, Director of Policy and Government Relations of Travel Tech as moderator.
The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents travel technology innovators ranging from dynamic startups, small, and midsize businesses to leading online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact media@traveltech.org.
Tuesday, April 8, 2025 — Today, Laura Chadwick, President and CEO of the Travel Technology Association, released the following statement applauding the House Energy & Commerce Committee for advancing H.R.1479, the Hotel Fees Transparency Act of 2025, out of committee.
“Travel Tech thanks the House Energy & Commerce Committee for advancing the Hotel Fees Transparency Act of 2025, which ensures hotels, short-term rentals, and other lodging providers disclose the full price of accommodations upfront. We applaud Reps. Young Kim, Kathy Castor, Russell Fry, and Kevin Mullin for their bipartisan leadership and support. Alongside its Senate companion, S.314, this bill sets a nationwide standard for transparent pricing. We look forward to working with Congressional leadership to advance this pro-consumer legislation to final passage.”
The Hotel Fees Transparency Act will establish a uniform definition of “total service price” nationwide, ensuring clear and consistent for travelers, no matter where they live or how they book their lodging.
Earlier this year, Travel Tech issued a letter supporting the reintroduction of the Hotel Fees Transparency Act of 2025 (S.314), the Senate companion bill. Travel Tech strongly supports both measures and urges Congress to pass this critical legislation.
Additionally, Travel Tech applauds the Committee for advancing H.R. 617, American Music Tourism Act of 2025, which would boost local tourism by spotlighting America’s music destinations. Local economic benefits of travel and tourism relies on consumers having a wide variety of lodging and transportation options.
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The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents the leading innovators in travel technology, including online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact media@traveltech.org.
Legislation would allow for immediate R&D expensing by travel tech companies, large and small
Tuesday, March 25, 2025 — The Travel Technology Association announced its support for H.R. 1990, the American Innovation and R&D Competitiveness Act of 2025, which was recently introduced in the U.S. House of Representatives by Congressmen Ron Estes (R-KS) and John Larson (D-CT). This bipartisan bill aims to restore the immediate deductibility of research and experimental expenditures, encouraging innovation and bolstering the U.S. economy.
“The travel tech industry consists of large and small innovators. The restoration of the immediate deductibility of research and development costs will directly support their efforts to improve the travel experience,” said Laura Chadwick, president & CEO of the Travel Technology Association.
Prior to 2022, businesses could fully deduct R&D expenses in the year they were incurred. However, changes implemented by the Tax Cuts and Jobs Act of 2017 require these expenses to be amortized over five years, increasing the after-tax cost of R&D and potentially discouraging investment in innovation. H.R. 1990 seeks to reverse this change, allowing for immediate expensing of R&D costs and supporting companies in investing more heavily in research and development.
Travel Tech has issued an “Action Alert” and is asking industry members to send their own letter of support to their members of Congress through Travel Tech’s Policy Action Center.
The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents travel technology innovators ranging from dynamic startups, small, and midsize businesses to leading online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact media@traveltech.org.
Travel Tech’s comments emphasize the discriminatory and non-reciprocal nature of DSTs imposed by certain foreign jurisdictions. Since DSTs are imposed on marketplace activity and not companies selling directly to customers, U.S.-headquartered travel comparison platforms are disproportionately affected by these taxes, which distort competition, hinder growth, and raise travelers’ costs.
“Travel Tech’s member companies connect millions of travelers with hundreds of thousands travel service providers across the globe. They support travel service providers in the sale of their quickly-expiring goods, such as hotel rooms or airline tickets on a particular day and time,” said Laura Chadwick, President & CEO of Travel Tech. “Yet Digital Services Taxes are only imposed on travel comparison platforms, not the travel service providers, even though they are selling the same exact goods. DSTs unfairly undermine the transparency and competition that Travel Tech members offer to travelers.”
The letter also highlights Travel Tech’s concerns about DSTs, including double taxation, compliance challenges, financial burden, lost revenue, and opportunities for American innovation.
These comments follow Travel Tech’s recent letter to the Trump Administration emphasizing the impacts of Global DSTs on travel technology companies, as well as another letter sent by Travel Tech to the former U.S. Trade Representative on Canada’s DST tax.
The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents travel technology innovators ranging from dynamic startups, small, and midsize businesses to leading online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact media@traveltech.org.
Friday, February 21, 2025 — Today, Laura Chadwick, President and CEO of the Travel Technology Association, released the following statement applauding the re-introduction of the House companion bill to S.314, the Hotel Fees Transparency Act of 2025.
“Travel Tech strongly supports the re-introduction of the Hotels Fees Transparency Act of 2025. This bill will require consumers to be shown the total price up-front for hotel rooms and other places of short-term lodging, including both the nightly rate and all mandatory fees.”
“Travel Tech applauds Rep. Young Kim (CA-40), Rep. Kathy Castor (FL-14), Rep. Russell Fry (SC-07), and Rep. Kevin Mullin (CA-15) for their leadership on this bipartisan, common-sense legislation. This bill and its Senate Companion S.314 set one national standard on what constitutes a “total service price” and how it must be displayed giving consumers clarity regardless of where or how they book accommodations. We look forward to working with Congress to advance this pro-consumer legislation toward its final passage.”
The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents the leading innovators in travel technology, including online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact media@traveltech.org.
Wednesday, February 19, 2025 —Today, the Travel Technology Association (Travel Tech), a non-profit promoting and protecting the travel technology industry, hosted a webinar for congressional staff members on how generative AI travel tools can improve the travel planning experience.
Panelists included Lara Tennyson, Head of US Federal Affairs at Bookings Holdings; Carroll Rheem, Founder and CEO of Iolite Group and member of the U.S. Department of Commerce’s Travel and Tourism Advisory Board; and Mayank Makkar, Founder of Rivi. The discussion was moderated by Travel Tech President and CEO Laura Chadwick.
The panelists discussed how various AI travel tools can be used to personalize destination recommendations and streamline the planning and booking process. The panelists also presented research on the use of generative AI in travel planning and activities, highlighting that a majority of consumers use AI for a variety of travel related activities: comparing and choosing destinations, researching flights, exploring short-term rental options, and more.
“We spend so much money and our precious time off, we want to make sure we’re going to have the best vacation possible,” said Carroll Rheem of Iolite Group. “AI can provide a great amount of comfort, especially knowing how much data and information it can pour through on your behalf to alleviate some of that feeling like shopping for travel can be a chore.”
The webinar also highlighted data from Travel Tech’s recent partnership with Capitol CNCT to explore the travel habits of congressional staff. The survey found that two-thirds of congressional staff take at least half of their paid time-off, and despite growing interest in AI, only 12.5% of congressional staff currently use AI tools to plan their vacations.
“Looking at some of the different Gen AI tools, one of the key benefits is time efficiency,” said Lara Tennyson of Booking Holdings on the benefits of using AI with travel. “You can use that AI chat planner to help you figure out where you’d like to travel and when you’d like to travel, and hopefully save yourself time and some of the work that you would have put in before having to go to various websites.”
“I believe AI is one of those technologies that will be integrated into almost every touch point in travel or any other industry,” said Mayank Makkar, Founder of Rivi. “So I feel for the next few years, you’re going to see that almost everything that we do, and not just in travel planning, but actually during the trip, going to an airport, or whatever touch points that we have in our overall travel journey, we’ll have AI making things simpler.”
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The Travel Technology Association (Travel Tech) is a non-profit empowering traveler choice by advocating for public policy that promotes transparency, competition and innovation. Travel Tech represents travel technology innovators ranging from dynamic startups, and small, and midsize businesses to leading online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact media@traveltech.org.
Friday, February 7, 2025 — The Travel Technology Association (Travel Tech), a non-profit dedicated to promoting and protecting the travel technology industry, sent a letter to the U.S. Department of the Treasury and the Office of the U.S. Trade Representative emphasizing the impacts of Global Digital Services Taxes (DSTs) on travel technology companies and the travel industry at large.
Travel Tech’s letter urges the Trump Administration to leverage all available tools to counteract DSTs, which unfairly target travel tech companies utilizing “digital interfaces” such as online travel agencies (OTAs), short-term rental platforms, global distribution systems (GDSs), and travel management companies. This letter follows an earlier letter sent by Travel Tech to the former U.S. Trade Representative in response to Canada implementing the DST last year.
“Our members are at the forefront of digital innovation in travel, connecting consumers with travel service suppliers,” stated Laura Chadwick, President & CEO of Travel Tech. “The unequal impact of DSTs on travel marketplaces threatens to undermine transparency and distort competition in the travel industry, ultimately harming consumers.”
In its letter, Travel Tech highlights how DSTs disproportionately impact travel technology companies by taxing revenue rather than net income, disregarding differences in business models and cost structures. Travel Tech members typically operate on slim profit margins, facilitating transactions between service providers and consumers, as well as service provider-to-service provider or B2B transactions – without retaining the majority of revenue. This tax model risks pushing many companies from profitability into loss, undermining their ability to compete globally.
Travel Tech also highlights the risk of double taxation, where multiple jurisdictions impose taxes on the same revenue streams, creating confusion and inefficiency. Furthermore, the introduction of DSTs requires new tools and metrics to track and calculate taxes based on user location – information that may not be easily accessible for B2B travel technology providers and may conflict with existing data protection standards. This not only burdens the companies themselves but also trickles down to consumers, who face higher costs for travel services as companies attempt to absorb these taxes.
The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents the leading innovators in travel technology, including online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact media@traveltech.org.
Wednesday, February 5, 2025 — The Travel Technology Association (Travel Tech), a non-profit dedicated to promoting and protecting the travel technology industry, submitted a letter of support following the reintroduction of the Hotel Fees Transparency Act of 2025 (S.314 (119th)) by Senators Amy Klobuchar (D-MN) and Jerry Moran (R-KS). S.314 was previously known as S.2498 in the 118th Congress, which ended in December 2024. Today, S.314 was approved by the Senate Commerce Committee.
“Travel Tech thanks Senators Klobuchar and Moran for their continued leadership in advancing price transparency for lodging by reintroducing the Hotel Fees Transparency Act,” said Laura Chadwick, President & CEO of the Travel Technology Association. “This legislation is still very much needed. It will establish a single definition for “total service price” across the country, reducing confusion for consumers shopping for lodging across state lines.”
Travel Tech previously strongly supported S.2498, the Hotel Fees Transparency Act. The bill was removed at the last minute from the Continuing Resolution passed by Congress at the end of last year. S.314, like S.2498, also ensures consumers will see accurate total service pricing no matter where they shop for lodging, either directly on hotel websites or through online travel comparison tools and services.
Additionally, Travel Tech applauds the Senate Commerce Committee for advancing Howard Lutnick’s nomination for Secretary of Commerce. Travel Tech looks forward to working with him to promote the U.S. travel and tourism economy following his confirmation by the full Senate.
Read Travel Tech’s full letter of support for S.314, the Hotel Fees Transparency Act of 2025.
The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents the leading innovators in travel technology, including online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact media@traveltech.org.
January 30, 2025 – Laura Chadwick, President and CEO of the Travel Technology Association, released the following statement in support of Michael Kratsios’ nomination to be the Director of the White House Office of Science and Technology Policy:
“Travel Tech joined with other tech leaders and organizations on a letter urging the Senate to confirm Michael Kratsios as director of the White House’s Office of Science and Technology Policy.”
“Throughout his career, Michael Kratsios has championed innovation, fostered emerging technologies, and advanced policies that empower start-ups and entrepreneurs. His leadership in AI technologies and other critical sectors has helped build a regulatory environment where innovation thrives.”
“We urge the Senate to swiftly confirm his nomination and look forward to working together to promote innovation and ensure a fair and dynamic marketplace in the travel technology ecosystem.”
The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents travel technology innovators ranging from dynamic startups, small, and midsize businesses to leading online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact media@traveltech.org.
Wednesday, January 22, 2025 — Today, the Travel Technology Association (“Travel Tech”) announced its pro-innovation public policy priorities to support the growth and success of travel tech start-ups and small and medium-sized businesses (SMBs). As the travel technology industry’s voice in Washington, DC, Travel Tech will advocate for the passage of legislation that allows travel tech start-ups and SMBs to retain more of their earnings, have greater access to capital, and compete in the A.I. marketplace.
Laura Chadwick, Travel Tech’s president & CEO, stated, “With the inauguration of President Trump earlier this week and the start of a new Congress, Travel Tech is well-positioned to deliver public policy results that directly help the newest generation of travel tech innovators thrive.”
Travel Tech has recently announced an expansion of its Advocate membership benefits focused on start-ups and SMBs. It now provides access to practical business advice programming and opportunities to build community with other leaders and get involved with the association’s advocacy efforts, and more. Next week, Travel Tech’s monthly Advocate Member Meet-Up will feature Matt Zito, Managing Partner at TSi for programming on the “Top New Year Resolutions for Travel Tech Start-Ups.” Travel tech companies are invited to participate in this meeting for free: Register Here.
Travel Tech’s Pro-Innovation Public Policy Priorities to Support Travel Tech Start-Ups and SMBs
Priority One:
Support an extension of Tax Cuts and Jobs Act (TCJA) provisions that allow travel tech start-ups and SMBs to retain more of their earnings, which can then be reinvested into companies’ expansion, product development, hiring, or other key initiatives.
In 2025, President Trump and congressional leaders plan to use the reconciliation process to extend many parts of the TCJA. Travel Tech supports the following provisions:
Qualified Business Income Deduction: Allows pass-through entities to deduct up to 20% of taxable income.
Bonus Depreciation: Enables immediate expensing of capital investments, allowing startups to reinvest quickly.
R&D Expensing: Permits the immediate deductibility of R&D expenses, replacing current law requiring a 5-year amortization
Priority Two:
Advocate for legislation that expands travel tech innovators’ access to capital, simplifies federal programs, and protects key pathways for startup and SMB growth, such as:
Expanding Investor Access: Reduce barriers to funding and create new opportunities to secure essential resources for growth.
Federal Support: Simplify and modernize the federal grant and loan programs to make them more accessible to startups.
M&A Pathways: Protecting mergers and acquisitions as viable exit strategies is critical for fostering innovation and market competition.
Priority Three:
Urge the adoption of policies that empower travel tech startups to innovate, compete, and thrive in the A.I. marketplace.
One national standard: Avoid a patchwork of state laws regulating the use of A.I., which will only hinder.
Pro-Competition Policies: A.I. regulations must be balanced, mitigating risks while supporting innovation and fair competition.
Innovation Safeguards: Preserve IP frameworks and liability protections to foster A.I. R&D and reduce legal barriers.
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The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents the leading innovators in travel technology, including online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact media@traveltech.org.
Wednesday, January 15, 2025 — The Travel Technology Association (Travel Tech), the voice of the travel technology industry and advocate for public policy that promotes transparency, competition, and innovation, wrote a letter of support for the nomination of former Congressman Sean Duffy as the next U.S. Secretary of Transportation. Today, the U.S. Commerce Committee held a nomination hearing where Congressman Duffy testified and answered questions from committee members.
The Honorable Ted Cruz, Chair The Honorable Maria Cantwell, Ranking Member Senate Committee on Commerce, Science, and Transportation Washington, D.C. 20510
Dear Chairman Cruz and Ranking Member Cantwell:
On behalf of the Travel Technology Association (Travel Tech), I am pleased to express our support for the confirmation of former Congressman Sean Duffy as Secretary of the U.S. Department of Transportation. His record of public service and work to foster economic growth and modernize regulatory frameworks reflect a commitment to principles vital to a thriving and innovative transportation ecosystem.
Travel Tech is the voice of the travel technology industry, advocating for public policy that promotes innovation, transparency, and competition in the travel marketplace and empowers traveler choice. We represent the leading innovators in travel technology, including Online Travel Agencies (“OTAs”) and metasearch engines, short-term rental platforms, travel management companies (“TMCs”), and Global Distribution Systems (“GDSs”). Travel Tech’s members connect millions of travelers to air transportation through cutting-edge platforms and services that depend on a fair and adaptable regulatory environment.
Mr. Duffy’s experience navigating complex policy challenges, exemplified during his service in Congress, gives us confidence that he will prioritize these shared goals. His leadership on regulatory reform demonstrates a clear understanding of the importance of balancing innovation with accountability, creating an environment where businesses can thrive and consumers are protected. As the travel technology sector and the broader technology industry tackle issues such as data privacy, AI integration, and support for competition, we look forward to collaborating with the Department to drive meaningful progress.
We are confident that Mr. Duffy’s leadership will bring a thoughtful and balanced approach to these challenges and opportunities. Travel Tech looks forward to working with the Department to advance policies that sustain competition and improve the travel experience for millions of consumers.
Sincerely,
Laura Chadwick President & CEO
cc: Members of the Senate Commerce Committee
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The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents the leading innovators in travel technology, including online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact media@traveltech.org.
December 21, 2024 – Laura Chadwick, President and CEO of the Travel Technology Association, released the following statement regarding the removal of the Hotel Fees Transparency Act (S.2498) along with other commerce-related bills from the Continuing Resolution passed by Congress late Friday night:
“Travel Tech is disappointed that Congress did not include the Hotel Fees Transparency Act in the final version of its Continuing Resolution, missing an opportunity to deliver meaningful consumer protections and provide consistency for both intermediaries and hotels navigating disparate state requirements.
“This bipartisan, carefully negotiated proposal is an important opportunity to establish a national standard for mandatory hotel fee transparency, ensuring consumers receive clear and upfront information about mandatory fees. Its exclusion delays meaningful progress for travelers and the broader travel industry.
“Preventing a government shutdown is essential, and we acknowledge Congress’s efforts in achieving that critical goal. However, the need for federal leadership on price transparency remains. Travel Tech will continue to advocate for this legislation in the new Congress.”
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The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents travel technology innovators ranging from dynamic startups, small, and midsize businesses to leading online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact media@traveltech.org.
December 18, 2024 – Today, Laura Chadwick, President and CEO of the Travel Technology Association, released the following statement in response to the issuance of the Federal Trade Commission’s final Junk Fee rule and the inclusion of S.2498, the Hotel Fees Transparency Act in the Continuing Resolution to be passed by Congress by the end of the week:
“Travel Tech applauds both the Federal Trade Commission and Congress for advancing policies that set a national standard for price transparency for consumers seeking overnight stays. Consumers will now see an up-front and consistent total service price for lodging – including nightly room rate and mandatory fees – no matter where they live or how they shop for lodging options, either directly on hotel websites or through online travel comparison tools and services.”
“Travel Tech and its member companies worked tirelessly to educate policymakers about the complex and multilayered information flow from hotels to different types of intermediaries,” said Chadwick. “As a direct result of our advocacy, both the FTC rule and S.2498 include provisions that ensure accurate mandatory fee information is relayed to consumers through both direct and indirect channels.”
“We are grateful for Senators Amy Klobuchar (D-MN) and Jerry Moran (R-KS) in championing S.2498, along with Representatives Young Kim (R-CA-40) and Kathy Castor (D-FL-14), who introduced H.R. 6543, the House companion bill. Travel Tech calls on Congress to finalize passage of the Continuing Resolution without delay.”
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The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents travel technology innovators ranging from dynamic startups, small, and midsize businesses to leading online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact media@traveltech.org.
Wednesday, December 11, 2024 — The Travel Technology Association (Travel Tech), the voice of the travel technology industry and advocate for public policy that promotes transparency, competition, and innovation, submitted a letter to the Department of Transportation (DOT) responding to certain claims included in Airlines for America’s (A4A) comments on the Family Seating Notice of Proposed Rulemaking (NPRM). Travel Tech’s letter emphasizes that ticket agents already perform essential roles in collecting and transmitting passenger information and existing industry processes are designed to meet these needs effectively.
“Ticket agents are committed to supporting families and providing airlines with the necessary information to facilitate seat assignments,” said Laura Chadwick, President and CEO of Travel Tech. “A4A’s proposals overlook the effective processes already in place and would create redundant and unnecessary burdens on ticket agents.”
Travel Tech’s letter details how ticket agents provide passenger information required for compliance with the Transportation Security Administration’s (TSA) Secure Flight Program and Customs and Border Control’s (CBP) Advance Passenger Information System (APIS) as well as IATA Resolution 830d.
The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents the leading innovators in travel technology, including online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact media@traveltech.org.
Wednesday, December 4, 2024 – Today, Laura Chadwick, President and CEO of the Travel Technology Association, released the following statement following the Senate Homeland Security and Governmental Affairs Subcommittee on Permanent Investigations hearing titled, “The Sky’s the Limit—New Revelations About Airline Fees.”
“Travel Tech thanks the Senate Homeland Security and Governmental Affairs Permanent Subcommittee on Investigations for holding a hearing focused on ensuring transparency and fairness in airline fee ancillary fee practices. Transparent pricing is essential to empowering travelers with all the information they need to make informed choices.
“Travel Tech’s mission is to empower traveler choice by advocating for transparency and competition. These principles ensure that consumers benefit and travel service providers can thrive in a fair, open marketplace. We look forward to working with policymakers to address these important issues.”
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The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents travel technology innovators ranging from dynamic startups, small, and midsize businesses to leading online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact media@traveltech.org.
Wednesday, November 20, 2024 — Today, the Travel Technology Association (Travel Tech), the voice of the travel technology industry and advocate for public policy that promotes transparency, competition, and innovation, moderated the second annual Soapbox Industry Debate at the Phocuswright Conference in Phoenix, AZ.
This year’s debate focused on the impact of the recent U.S. election on the travel tech industry. Travel Tech President & CEO Laura Chadwick was joined by representatives from Travel Techmember companies, including Lara Tennyson, Head of US Federal Affairs at Booking Holdings; Emmett O’Keefe, Director of Federal & State Government Relations at Sabre; and Jason Scism, Founder and CEO of DreamGuest.
Panelists and audience members discussed what a Trump presidency and Republican-controlled Congress could mean for several critical policy issues impacting the travel tech industry, including AI regulation on the federal and state levels, price transparency laws, prospects for national data privacy laws, the U.S. Department of Transportation’s recently-issued Ancillary and Refund rules, greater support for start-ups, and more.
“With the 2024 election behind us, we’ve seen a shift of the political landscape in Washington,” said Laura Chadwick. “As the second Trump Administration and Republican-controlled Congress prepare to get underway, travel technology companies should be optimistic about the industry’s future.”
Relatedly, Phocuswire recently published an op-ed by Laura Chadwick about the reasons why the travel technology industry should be optimistic about Donald Trump’s presidential reelection and Republicans’ full control of Congress.
“I am encouraged by President Trump’s promise to ‘unleash the full potential of American industry and American innovation,’” Chadwick writes. “As an industry consisting entirely of innovators, both small and large, we have an excellent opportunity to shape and benefit from the Trump Administration’s pro-innovation policies.”
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The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes transparency, competition and innovation. Travel Tech represents travel technology innovators ranging from dynamic startups, small, and midsize businesses to leading online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact media@traveltech.org.
Comments Emphasize Airline Responsibility and Consumer-Friendly Transparency in Family Seating Regulations
November 07, 2024 — The Travel Technology Association (Travel Tech) filed comments on the Department of Transportation’s (DOT) Family Seating Notice of Proposed Rulemaking (NPRM). Travel Tech expressed its support for the DOT’s commitment to ensuring families with young children can sit together on flights without incurring additional fees, while highlighting the need to focus regulatory responsibility on air carriers, which control seating policies.
In its comments, Travel Tech addressed the DOT’s proposed requirement for airlines to facilitate family seating and emphasized that ticket agents, including online travel agencies and other intermediaries, do not have control over seating assignments. Travel Tech underscored the importance of making certain the regulation clearly identifies air carriers as responsible for implementing family seating accommodations.
“Travel Tech supports the DOT’s efforts to improve families’ travel experience,” said Laura Chadwick, President & CEO of the Travel Technology Association. “Our priority is ensuring that the final rule prioritizes airlines’ role in seating assignment without burdening ticket agents. Clear, targeted regulations will prevent confusion and help families enjoy a more seamless travel experience.”
Travel Tech’s comments included a recommendation to refine the term “online platform” in the rule to specifically apply to air carriers’ own websites and apps. This adjustment would prevent any unintended impact on third-party booking platforms and other intermediaries. Additionally, Travel Tech urged the DOT to confirm that any required refunds for families unable to secure adjacent seating should be the exclusive responsibility of the air carrier, as ticket agents do not have the necessary control over seating arrangements to facilitate these refunds.
Travel Tech also noted the importance of ensuring ticket agents and intermediaries have access to complete, real-time seating information to provide consumers with the transparency they need to make informed decisions when booking travel.
The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents the leading innovators in travel technology, including online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact media@traveltech.org.
Thursday, September 19, 2024 — Earlier this week, the Travel Technology Association (Travel Tech) hosted a virtual webinar featuring experts from Wiley Rein, LLC to offer information and insights about the FTC’s final rule on combatting fake and deceptive reviews and what it means for travel technology companies.
The panelists provided an overview of the FTC’s final rule, focusing on what constitutes a deceptive practice and the enforcement actions the government is taking to combat AI-generated fake reviews. The panelists also covered the rule’s prohibitions on buying positive or negative reviews, the new standards of liability for review sites, and best practices for spotting and reporting deceptive reviews.
The panelists also noted Travel Tech’s involvement in the final ruling, highlighting how the FTC adopted the Association’s recommendations as part of comments filed in response to the FTC’s then-proposed rule, urging the Commission to revise its “known or should have known” standard to avoid unduly burdening review platforms.
“Ensuring the integrity and reliability of reviews is critical to preserving consumer trust and confidence as they plan their travel, no matter the occasion or destination,” said Laura Chadwick, President and CEO of Travel Tech. “Travel Tech is pleased the FTC adopted our recommendations and is proud to continue working with our member companies to protect the integrity of their platforms and reviews.”
Panelists from Wiley Rein included Stephen Conley, Associate in Telecom, Media, and Technology; Duane Pozza, Partner; and Kathleen Scott, Partner and featured remarks from Laura Chadwick, President and CEO of the Travel Technology Association.
The webinar recording is exclusively available to Travel Tech members. For more information about membership, please reach out to Bethany Reitsma.
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The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents travel technology innovators ranging from dynamic startups, small, and midsize businesses to leading online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact media@traveltech.org.
Thursday, September 12, 2024 — Earlier this week, Travel Tech CEO Laura Chadwick participated in panel discussion organized by the National Consumers League (NCL) about Flight Delay Compensation in the U.S. The panel was led by moderator John Breyault from the NCL. The panel also included Michael Negron, Special Assistant to the President for Economic Policy at the White House, Teresa Murray from the Public Interest Research Group, and Tomasz Pawliszyn from AirHelp, a Travel Tech Advocate member company. At the event, U.S. Senator Ed Markey (D-MA) provided remarks about his efforts to eliminate hidden fees and expand travelers’ rights.
The panel discussed the prospect and impact of the U.S. Department of Transportation (DOT) proposing rules requiring airlines to compensate passengers of disrupted flights, bringing the U.S. in line with policies found in the E.U., Canada, and other and other jurisdictions.
Travel Tech President & CEO Laura Chadwick’s remarks centered on keeping the responsibility for flight delay compensation, should these policies be proposed and adopted by the DOT, on the airlines and no other entity, including ticket agents.
“When it comes to flight delay compensation, only airlines should be held responsible for controllable flight delays, like crew shortages, scheduling errors, or aircraft maintenance issues. The same principle applies when travelers are bumped by airlines from their flights and no one else; the same should apply here,” said Chadwick.
Tomasz Pawliszyn, CEO of Travel Tech member company Airhelp, discussed how flight delay compensation works in the European Union and how Airhelp helped over 4 million passengers last year, putting money back in the pockets of travelers.
“We see that families are the ones who apply for compensation more than anyone else because then you have the whole family with you and you have to cover the cost of four or five people, and you are missing work and the kids are missing school and you have to rent a car to go back to the hotel maybe for another night, and so that’s why the compensation is there and why it was brought into Europe and other countries…for the families and people with a smaller wallet,” Pawliszyn said.
In May 2023, the DOT announced plans to initiate a rulemaking to require U.S. and foreign air carriers to adopt and adhere to customer service plans identifying essential services (meals, rebooking, hotel, transportation to or from hotel, timely customer service) and compensation which airlines would be required to provide to mitigate passenger inconveniences when the cause of a cancellation or delay for flights to, within and from the United States due to circumstances within the airline’s control. To date, the DOT has not yet released this proposed rule but does maintain a online dashboard to hold airlines accountable to passengers when airline-caused delays or cancellations occur.
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The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents travel technology innovators ranging from dynamic startups, small, and midsize businesses to leading online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact media@traveltech.org.
Tuesday, September 3rd, 2024 —
Reviews are crucial to the travel industry, helping consumers choose between competing options. With the advent of generative AI, efforts to police the authenticity of such reviews have become far more challenging.
While deceptive reviews have always been illegal, last month, the Federal Trade Commission issued a final rule spelling out clearly deceptive practices, strengthening enforcement actions, and banning AI-generated fake reviews.
Join Travel Tech on Tuesday, September 17th, 2024, at 1:00 pm for a free webinar featuring attorneys Stephen Conley, Duane Pozza, and Kathleen Scott of Wiley for a deep dive into the FTC’s new final rule and what it means for you and your travel tech company.
“Travel Tech is pleased the FTC adopted our recommendation regarding the “knew or should have known” standard for review hosting platforms. Doing so reflects that the rule is targeting bad actors that intend to commit fraud through fake reviews,” saidLaura Chadwick, President and CEO of the Travel Technology Association.
“The integrity of reviews is essential to maintaining the trust and confidence of customers as they plan their travel near and far. Travel Tech members invest significant resources in robust trust and safety operations to protect the reliability of the reviews appearing on their platforms.”
Last year, Travel Tech submitted comments in response to the FTC’s then-proposed rule, urging the Commission to revise its “know or could have known” standard to avoid unduly burdening review platforms. In the Final Rule, the Commission wrote that “…the most appropriate standard for imposing liability under § 465.2(b)…is the “knew or should have known standard.” As discussed above, those paragraphs were not intended to apply to consumer review hosting and § 465.2(d)(2) now contains an explicit exemption for consumer review hosting.”
The FTC’s Final Rule also prohibits the sale or purchase of fake or deceptive reviews and allows the agency to seek civil penalties against knowing violators. It bans company-controlled review websites, review suppression, insider reviews and consumer testimonials, and misuse of fake social media indicators, among other provisions.
Travel Tech will host a free industry webinar, “#1 Five Star Webinar: Unpacking the New FTC Rule on Fake and Deceptive Reviews” on Tuesday, September 17th featuring attorneys Stephen Conley, Duane Pozza, and Kathleen Scott of Wiley. Register here.
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The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents travel technology innovators ranging from dynamic startups, small, and midsize businesses to leading online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact media@traveltech.org.
August 15, 2024 – Today, Laura Chadwick, President and CEO of the Travel Technology Association, released the following statement in response to the recent decision in the United States v. Google LLC case, which found that Google violated Section 2 of the Sherman Antitrust Act:
“This landmark ruling from U.S. District Court Judge Amit Mehta proves what the travel technology industry already knew: Google abuses dominance in the search engine market. In doing so, it has an outsized impact on travel by suppressing competition and transparent choice for consumers.
“The Travel Technology Association is grateful that the U.S. Department of Justice pursued this case. While we fully expect Google to appeal this decision and understand the case will continue to move through the court system, we are hopeful that the court’s potential remedies will limit Google’s overall ability to suppress consumer choice and restore competition to the search market.”
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The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents travel technology innovators ranging from dynamic startups, small, and midsize businesses to leading online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact media@traveltech.org.
Join the Travel Technology Association for the second annual Soapbox Industry Debate at the Phocuswright Conference in Phoenix, AZ held on November 19-21, 2024.
The Soapbox is a forum for travel technology innovators to voice their thoughts and opinions on the hot button policy issues of the day and learn about advocacy efforts in the industry.
This year’s session will unpack the impact of the U.S. elections on the travel technology industry. An expert panel will kick off the debate followed by an interactive discussion covering issues like AI regulation, concerns about big tech, data privacy, “junk” fees, support for startups and more.
Join Laura Chadwick, President and CEO, Travel Technology Association, Lara Tennyson, Head of US Federal Affairs, Booking Holdings, Emmett O’Keefe, Director of Federal & State Government Relations, Sabre Inc., and Jason Scism, Founder and CEO, DreamGuest as we debate these critical industry topics.
Per DOT’s newly-released revision, airlines must now “promptly” return consumers’ funds to ticket agents. DOT previously declined to require airlines to do so in the original version of its final Refund rule, which placed an unfair financial burden on ticket agents.
“Ticket agents’ core purpose is to serve consumers and act on their behalf in merchant-of-record situations,” said Laura Chadwick, Travel Tech President & CEO. “When refunds are required, consumers are due back their money from airlines and no one else. We are thankful the U.S. Department of Transportation quickly heeded our request to protect consumers and ticket agents alike.”
Travel Tech first raised its concerns about the DOT’s proposed changes to the refund timeline regarding when airlines return consumer funds to ticket agents when ticket agents are the merchant of record in its comments submitted in December 2022. Chadwick also testified on this matter at DOT’s Public Hearing on Airline Ticket Refunds and Consumer Protections held on March 21, 2023.
Travel Tech released a statement about the DOT’s final Refund rule, expressing its disappointment that such a provision was not included. Subsequently, Travel Tech supported an amendment clarifying the timing of ticket agent-issued refunds to the recently passed Federal Aviation Administration (FAA) Reauthorization Act of 2024 (H.R. 3935).
The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents travel technology innovators ranging from dynamic startups, small, and midsize businesses to leading online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact media@traveltech.org.
Legislation includes key provision to protect intermediaries when hotels provide inaccurate resort fee information
Wednesday, July 30, 2024 – The Travel Technology Association (Travel Tech) issued a letter of endorsement for an amendment to S.2498, the Hotel Fees Transparency Act of 2024, offered by Senator Amy Klobuchar (D-MN) and supported by Senator Jerry Moran (R-KS). The amended bill was reported favorably by U.S. Senate Commerce Committee today.
S.2498, the Hotel Fees Transparency Act, as amended, will provide much-needed transparency about resort and other mandatory fees directly benefiting American consumers. It will require consumers to be shown the total price for hotel rooms and other places of short-term lodging, including the nightly rate and all mandatory fees, for the first time in federal law. This consistency is critical since consumers very often search for options across state lines.
“Travel Tech strongly supports the amended Hotel Fees Transparency Act. This legislation will provide consumers with complete and consistent pricing details—not only the room rate but also the mandatory fees set and assessed by the hotel—no matter where they live and how they shop for lodging,” stated Laura Chadwick, President and CEO of Travel Tech. “Promoting transparency is a top priority of Travel Tech and its members. S.2498 will enable travelers to plan more effectively while promoting fair marketplace competition.”
S.2498, the Hotel Fees Transparency Act, as amended, includes an important provision sought by Travel Tech to protect the indirect distribution channel when hotels provide inaccurate resort fee information. The bill provides intermediaries with a “rebuttable presumption of compliance”
“Travel Tech is grateful to have worked with Senators Klobuchar and Moran, Chairwoman Cantwell, and Ranking Member Cruz on this important, bipartisan common-sense provision,” said Chadwick. “Only hotels know if their resort fees are accurate. S.2498, as amended, rightly requires them to provide accurate resort fee information to consumers shopping for travel in the direct and indirect channels.”
The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents travel technology innovators ranging from dynamic startups, small, and midsize businesses to leading online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact media@traveltech.org.
Tax has a disproportionate and outsized impact on travel tech industry
July 24, 2024 – Today, Travel Tech sent a formal letter to Ambassador Katherine Tai, the United States Trade Representative, strongly urging the Biden Administration to take decisive action in response to Canada’s newly implemented digital services tax (DST), given its outsized impact on the travel technology industry.
The Canada digital service tax applies to companies providing digital services, including online marketplaces, with an annual global revenue threshold of at least €750 million and revenue of at least CAD $20 million from digital services provided to Canadian users and does so retroactively to January 2022.
“Our members are at the forefront of digital innovation in travel, connecting consumers with travel service suppliers,” stated Laura Chadwick, President & CEO of Travel Tech. “The unequal impact of Canada’s DST threatens to undermine transparency and distort competition in the travel industry, ultimately harming consumers.”
Travel Tech’s letter details how Canada’s bluntly applied digital services tax on online marketplaces only impacts travel technology industry members but not individual travel service suppliers like hotels and airlines, even though they are selling the same exact rooms and airline tickets.
The letter also addresses Travel Tech’s significant objections to Canada’s methodology of taxing gross revenue rather than net income for digital services. It points out that while digital service companies may earn the same gross revenue, they may have a different cost base resulting in very different margins. For example, even though most of the revenue collected by Online Travel Agents is conveyed to individual travel service suppliers, they will still be responsible for the tax on the full revenue amount.
Travel Tech also expresses its concern about the dangerous precedent of Canada’s digital services tax. Canada’s unilateral action will undermine ongoing international efforts, led by the OECD and G20, to establish a consensus on global digital taxation standards.
“We urge a swift and robust response to Canada’s DST,” Chadwick concluded. “By leveraging USTR’s authority, the United States can advocate for a resolution that upholds fairness, transparency, and the principles of international cooperation in taxation.”
About Travel Tech
The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents travel technology innovators ranging from dynamic startups, small, and midsize businesses to leading online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
Video highlights Travel Tech members, large and small, advocating for the travel tech industry with Congressional policymakers
In May 2024, Travel Tech held its first annual Policy & Innovation Showcase on Capitol Hill. Culminating in more than 200 attendees, the event provided an opportunity for policymakers, their staff, and members of the media to interact with Travel Tech member companies, both large and small, and learn about their work to make the travel experience more transparent, competitive, and innovative for consumers.
Check out Travel Tech’s recap video for highlights from the event:
Save the Date: Travel Tech Policy & Innovation Showcase, May 2025
Travel Tech is excited to announce that preparations are already underway for next year’s Showcase event. Mark your calendars for the Travel Tech Policy & Innovation Showcase in May 2025, where member companies will have the opportunity to interact with policymakers, their staff, and media as well as participate in panel discussions and meet with their Congressional representatives.
Seal identifies member companies, both large and small, as travel tech industry leaders
Monday, July 1st, 2024 — Today, the Travel Technology Association (Travel Tech) introduced a web-verified Membership Seal for its members’ exclusive use. This seal identifies each Travel Tech member company as a leader supporting the travel technology industry through education and advocacy.
“The travel technology industry now and in the future will be greatly impacted by public policy, whether it’s federal, state and local, or international. And it’s no longer limited to traditional travel issues but new and sweeping tech policies, too,” said Laura Chadwick, Travel Tech President & CEO. “Travel Tech members, both large and small, have made the commitment to ensure the travel tech industry’s voice is heard and heeded by policymakers.”
Travel Tech’s new membership seal helps policymakers and the public to identify genuine Travel Tech members. The seal is an exclusive benefit for Travel Tech members and can only be downloaded by them.
The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents travel technology innovators ranging from dynamic startups, small, and midsize businesses to leading online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
Study shows short-term rentals generated $2.2 billion in economic activity for Maui and $11.3 billion across Hawaii in 2023
June 13, 2024, in KAHULUI – Today, the Travel Technology Association and Hawaii economic consultant Kloninger & Sims released a study on the economic and fiscal impacts of the short-term rental market in Maui County and across the state.
According to the report, under Mayor Richard Bissen’s proposal to phase out approximately 7,000 short-term rentals on the Minatoya list, Maui County could lose up to $91.8 million in annual tax revenue and up to $280.9 million in total tax losses if all short-term rentals are discontinued in the county. If other counties followed suit and phased out short-term rentals, the State could lose as much as $554 million in annual tax revenue.
The study also underscores the significant economic activity short-term rentals contribute to Maui and Hawaii yearly. The analysis found that short-term rental guests in Maui County directly spent $2.2 billion in 2023, resulting in $4 billion in economic activity. Across Hawaii, short-term rentals generated $11.3 billion in economic activity in 2023 and 66,000 jobs.
Key Findings:
If all short-term rental units on the Minatoya List are phased out, Maui County could incur the following annual economic and fiscal losses:
$53.3 to $91.8 million in real property (RPT), transient accommodations (TAT), and general excise tax (GET) to Maui County
$1.3 billion in economic output
7,800 jobs
If all short-term rental units in Maui County are phased out, the following annual economic and fiscal losses could occur:
$128.3 to $280.9 million in RPT, TAT and GET to Maui County
$2.2 billion in economic output
23,000 jobs
If all short-term rental units throughout the state are phased out by the counties, the following annual economic and fiscal losses could occur:
$803.3 to $955.9 million in taxes to the State and Counties, that includes:
$554 million in State TAT and GET
$121 million in all county GET and TAT surcharges
$128.3 to $280.9 in Maui RPT
$11.3 billion in economic output
66,000 jobs
“Roughly a third of all visitors to Hawaii use short-term rentals. On Maui, that ratio is even higher,” said Erik Kloninger, economist and partner of Kloninger & Sims. “Reducing the number of short-term rentals would limit accommodation options and likely lead to a decrease in visitors, resulting in job losses across various sectors of the economy and a significant shortfall in tax revenue for Maui County and the State.”
“Short-term vacation rentals have been a staple of the Maui economy for decades,” said Laura Chadwick, President and CEO of Travel Tech. “They’ve opened the island’s beauty to countless visitors and provided jobs and tax revenue to support the local community. We hope Maui and Hawaii leaders will consider other options to balance the economic benefits of short-term rentals and housing needs of the community.”
The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents travel technology innovators ranging from dynamic startups, small, and midsize businesses to leading online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
About Kloninger & Sims Consulting, LLC
Kloninger & Sims is led by principals Erik Kloninger and Mimi Sims. The firm focuses primarily on market and financial analyses for Hawaii’s hospitality and real estate industries. Kloninger & Sims has worked on various projects in the private, non-profit, and government sectors including projects for the Hawaii Tourism Authority (HTA), Hawaii State Department of Business Economic Development and Tourism (DBEDT), major hotel brands, ali‘i trusts, and many others.
Travel Tech Releases New Economic Analysis on Costs of Phasing Out Legal Short-Term Rentals on Maui
Travel Tech Celebrates Innovation and Policy Leadership at Third Annual Policy & Innovation Showcase WASHINGTON, D.C., Thursday, Jun. 11, 2026 — Yesterday, the Travel Technology Association (Travel Tech) hosted its third annual Policy & Innovation Showcase on Capitol Hill. The event served as the backdrop for honoring Congresswoman Young Kim (R‑CA) and Ranking Member Rick Larsen (D‑WA) with Travel […]
