Tuesday, March 24, 2026 — The Travel Technology Association (Travel Tech), a non-profit dedicated to promoting and protecting the travel technology industry, today applauded the passage of H.R. 5663, the ACPAC Modernization Act, a key legislative priority that will strengthen consumer protection policymaking at the U.S. Department of Transportation (DOT).
The legislation makes a targeted update to DOT’s Aviation Consumer Protection Advisory Committee (ACPAC) by adding a “ticket agent” representative as a statutory member—ensuring the committee reflects the full range of stakeholders involved in the air travel marketplace.
Travel Tech’s members, including online travel agencies, global distribution systems, and travel management companies, which are considered to be “ticket agents” by the DOT, facilitate nearly 40 percent of all U.S. airline ticket sales and play a central role in delivering fare transparency, booking tools, refund support, and real-time assistance to travelers. Their inclusion on ACPAC will help ensure more informed, balanced, and effective policy recommendations.
“Ensuring the travel technology industry has a seat at the policymaking table is core to Travel Tech’s mission,” said Laura Chadwick, President & CEO of Travel Tech. “With the passage of H.R. 5663, the ACPAC Modernization Act today, the U.S. House of Representatives has taken an important step to equip the Department of Transportation with the expertise needed to address today’s airline consumer protection challenges. We are grateful for Congresswoman Titus’s leadership on this legislation and for her recognition of the essential role ticket agents play in supporting millions of consumers.”
Travel Tech thanked Representatives Dina Titus (D-NV), Dave Taylor (R-OH), and Shomari Figures (D-AL) for their leadership in advancing the legislation and commended Congress for recognizing the essential role ticket agents play in supporting millions of travelers.
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The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes transparency, competition and innovation. Travel Tech represents travel technology innovators ranging from dynamic startups, small, and midsize businesses to leading online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact rtownsend@belverapartners.com.
