Wednesday, October 8, 2025 — The Travel Technology Association (Travel Tech), a non-profit organization dedicated to promoting and protecting the travel technology industry, sent a letter to Chairman Sam Graves and Ranking Member Rick Larsen of the House Committee on Transportation & Infrastructure expressing support for H.R. 5556, the Flight Refund Fairness Act, following the reintroduction of the bill by Rep. Maria Elvira Salazar (R-FL) last month.
Travel Tech’s letter highlights how this bill would close a loophole in the current DOT Refund rule by aligning airline-to-agent reimbursement obligations with consumer refund deadlines and requiring ticket agents to complete refunds within seven days of receiving funds from airlines.
By closing this loophole, the bill ensures ticket agents aren’t placed in the financially precarious position of having to cover airline refunds without first receiving the consumers’ money from the airlines themselves.
“We thank Rep. Salazar and her bipartisan co-sponsors for introducing the Flight Refund Fairness Act,” said Brandon Palumbo, Travel Tech’s Director of Policy & Government Relations. “This bill restores accountability by aligning airline reimbursement timelines with those required of ticket agents, ensuring agents are reimbursed on a predictable schedule and refunds are processed efficiently and transparently.”
Travel Tech has issued an “Action Alert” encouraging its members and industry stakeholders to contact their Representatives to support H.R. 5556, the Flight Refund Fairness Act, through its Policy Action Center.
The Travel Technology Association (Travel Tech) empowers traveler choice by advocating for public policy that promotes marketplace transparency and competition. Travel Tech represents the leading innovators in travel technology, including online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, and travel management companies.
To schedule an interview with a Travel Tech spokesperson, contact Bradford Williamson of Glen Echo Group at 202.870.3234 or bwilliamson@glenechogroup.com.
